FRONT DESK OPERATOR

Duration:

One Month (One hour/day)

Topics:

  • Introduction to Hospital Front Desk Operations
  • Communication Skills
  • Administrative Skills
  • Technology and Software
  • Customer Service Excellence
  • Emergency Procedures and Safety
  • Time Management and Multitasking
  • Practical Training and Assessment

Activities:

01) SWOT Analysis
02) Team Work and Leadership Activities

Course Completion Certificate