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Our Partners

Meet Our Talented Team

Our passionate and dedicated team brings together a diverse range of skills and expertise to deliver exceptional results. From creative visionaries to meticulous strategists, we work seamlessly together to meet and exceed our clients\’ expectations.

Sachin Chauhan

Founder

Brig. Dhanush Pathak

Corporate Consultant (Mentor)

Dr. Shreya Pancholi

Program Director & Sr. Trainer

Swathi Bhawani

Sr. Corporate Trainer

Uzma Qazi

Soft Skill Trainer (UAE)

Maria Sierra RN

Soft Skill Trainer (London)

Carla Jansen

Life-Mind Coach & Born-out Trainer (Netherlands)

Communication Skills

  • SBAR
  • Closed-Loop Commuinication
  • Call-Out
  • Check-Back
  • Teach-Back
  • Handoff/Handover
  • I-PASS

Team Leadership

  • Team Structure: Multiteam System for Patient Care
  • Effective Team
  • Leadership
  • Effective Team Event Tool
  • Brief
  • Huddle
  • Debrief
  • Brief checklist
  • Debrief Checklist

Situation Monitoring

  • STEP
  • Situation Monitoring Process
  • I’M SAFE Checklist
  • Cross Monitoring
  • STAR

Mutual support

  • Task Assistance
  • Formative Feedback
  • Advocacy and Assertion
  • Two-Challenge Rule
  • CUS
  • DESC
  • Palliative Care
  • Compassion Fatigue

OUTCOME

  • Shared Mental Model
  • Adaptability
  • Team Orientation
  • Mutual Trust
  • Reduced Burnout
  • Psychological Safety
  • Effective Team Performance
  • Safe, Highly Reliable, Patient-Centered Care

Empowering Excellence in Patient Care

Enhance your skills with our targeted programs, designed to elevate teamwork, communication, and leadership for outstanding patient-centered care and safety.

2 DAY WORKSHOP

Join our 2-day workshop, offering 3 hours per day of immersive training on essential skills like presentation, communication, corporate and personal etiquettes, self-esteem development, interview techniques, teamwork, goal setting, and stress management, along with interactive activities like SWOT analysis and leadership exercises.

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LONG TERM WORKSHOP

Enroll in our one-month, one-hour-per-day training program designed to equip you with essential skills for hospital front desk operations, including communication, administration, customer service, emergency procedures, and practical experience, complemented by SWOT analysis and leadership activities.

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FRONT DESK OPERATOR

Join our comprehensive 4-month workshop, with two sessions per week, focusing on human values, soft skills, personality development, job readiness, scientific writing, stress management, and real-time scenarios, enhanced by practical activities like SWOT analysis and leadership exercises.

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SPECS CARE

Experience our 40-hour SPECS CARE program, offering two sessions per week to master communication, team leadership, situation monitoring, and mutual support strategies, all aimed at delivering safe, patient-centered care with a focus on reducing burnout and fostering psychological safety through interactive activities like SWOT analysis and leadership exercises.

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Services

Our Services Empower Your Communication

01

2 DAY
WORKSHOP

Join our 2-day workshop, offering 3 hours per day of immersive training on essential skills like presentation, communication, corporate and personal etiquettes, self-esteem development, interview techniques, teamwork, goal setting, and stress management, along with interactive activities like SWOT analysis and leadership exercises.

02

LONG TERM WORKSHOP

Enroll in our one-month, one-hour-per-day training program designed to equip you with essential skills for hospital front desk operations, including communication, administration, customer service, emergency procedures, and practical experience, complemented by SWOT analysis and leadership activities.

03

FRONT DESK OPERATOR

Join our comprehensive 4-month workshop, with two sessions per week, focusing on human values, soft skills, personality development, job readiness, scientific writing, stress management, and real-time scenarios, enhanced by practical activities like SWOT analysis and leadership exercises.

04

SPECS CARE

Experience our 40-hour SPECS CARE program, offering two sessions per week to master communication, team leadership, situation monitoring, and mutual support strategies, all aimed at delivering safe, patient-centered care with a focus on reducing burnout and fostering psychological safety through interactive activities like SWOT analysis and leadership exercises.

Our Services Empower Your Communication

2 DAY
WORKSHOP

3 hours per day

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Communication and Presentation Skills
Professional and Personal Etiquettes
Career Development
Teamwork and Leadership

LONG TERM
WORKSHOP

4 Months (Two sessions/week)

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Personal and Professional Development
Career Preparation and Job Readiness
Stress and Self-Management
Teamwork and Leadership

FRONT DESK
OPERATOR

One Month (One hour/day)

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Hospital Operations and Administrative Skills
Communication and Customer Service
Time Management and Multitasking
Teamwork and Leadership Development

SPECS
CARE

40 Hours (2 sessions per week, 2 hours per session)

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Communication and Handoff Techniques
Team Leadership and Structure
Mutual Support and Conflict Resolution
Outcome and Performance Enhancement

Testimonials

What Our Customers Say

Hear from our satisfied customers who have experienced the quality and value of our Skills and services.

★★★★★

Ndasi Noubissi, Communication and Relations Officer in Cameroon, empowers nurses with communication, cover letter writing, and interview skills, enhancing their global employability.

Ndasi Noubissi Maxel

★★★★★

We sincerely appreciate An Extra M for conducting the “Campus to Corporate” workshop for our Physiotherapy students, who were delighted and grateful for the experience, and we look forward to a long-lasting partnership.

Dr. Kanna T. Amaranth

★★★★★

I have been working with these guys since years now! With lots of hard work and timely communication they made sure they delivered the best to me. Highly recommended!

Casey Williams

What Our Students Say

★★★★★

Ndasi Noubissi, Communication and Relations Officer in Cameroon, empowers nurses with communication, cover letter writing, and interview skills, enhancing their global employability.

Ndasi Noubissi Maxel

★★★★★

We sincerely appreciate An Extra M for conducting the “Campus to Corporate” workshop for our Physiotherapy students, who were delighted and grateful for the experience, and we look forward to a long-lasting partnership.

Dr. Kanna T. Amaranth

★★★★★

I have been working with these guys since years now! With lots of hard work and timely communication they made sure they delivered the best to me. Highly recommended!

Casey Williams

Mission

Our mission is to provide compassionate, high-quality care that improves patient well-being. We emphasize clear communication, respect, and empathy to ensure every patient feels valued and understood.

Our Values

We are guided by a core set of values that define our uniqueness: compassion, empathy, integrity, excellence, respect, and unity. Compassion fosters a culture of warmth and belonging, while empathy involves understanding and valuing everyone’s emotions. Integrity drives us to be uncompromisingly honest and straightforward in all we do. We strive for excellence by focusing on greatness, and we show respect by treating everyone as we would like to be treated. Unity brings us together in a complete and harmonious relationship, ensuring we work as one cohesive team.

Vision

Our vision is to lead in enhancing healthcare by empowering nurses with exceptional soft skills and communication training, giving patients and families the confidence and support they need.

Get in Touch

Reach out to us. We\’re here to assist you and answer your queries.

Location

2360 Hood Avenue, San Diego, CA, 92123

Email

contact@example.com

Phone

202-555-0188

Contact Us

Find our contact details and get in touch with our team for any assistance or inquiries.

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Last Name
Email
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Get in Touch

Reach out to us. We\’re here to assist you and answer your queries.

01

Location

2360 Hood Avenue, San Diego, CA, 92123

02

Working Hours

Mon – Sat: 09.00am – 07.00pm
Sunday: Holiday

03

Phone

202-555-0188

04

Email

contact@example.com

Frequently Asked Questions

Answers to common queries about our services and how we can assist you.

Let\’s Create Together

Connect with us to explore how we can make your vision a reality. Join us in shaping the future.

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Stay Connected with Us

Let\’s Create Together

Connect with us to explore how we can make your vision a reality. Join us in shaping the future.

Get Started